Seibon packs all products carefully to prevent damage during shipping. However, damage may still occur occasionally. Buyer must inspect the packaging and the products carefully upon receiving them, then accept the shipment and notate any damages and irregularities, such as crushed, torn, punctured, or broken parts on both the packaging and the product, on the freight bill or receipt at the driver's presence. Buyer must retain all cartons, packing materials, and damaged products for the carrier's damage inspector to inspect. Do not refuse shipment or return it without approval, because the buyer's right to make a damage claim may be denied. A signed receipt without any notation indemnifies the carrier as well as Seibon from any further damage claims. Discovery of damages after a clear delivery becomes the responsibility of the customer. All damages must be notified to carrier and Seibon within 24 hours. In cases of damage with proper notation on receipt, the carrier will determine whether to pay for repair cost or replacement value of the damaged goods after damage inspection. Replacement value is the amount the buyer paid to the distributor and is not negotiable. All disputes about the settlement amount should be addressed with the carrier. Seibon, under no circumstances, shall be liable for the damaged product or for subsequent settlement of the claim with the carrier.
Estimate shipping
Refund Policy
All returns are subject to a 25% re-stocking fee. Re-stocking fees will not apply if there was a defect caused by the manufacturer or if there was a mistake made on behalf of Legacy Racing.
Customers will have a standard of30 daysafter receiving their product to return their purchase if unsatisfied, unless noted otherwise. Any day beyond the 30-day period we CANNOT refund you of your purchase.
Returned products MUST be in brand new, sellable condition as received. The original packaging for the product is required and must be kept in excellent condition as well. Products or packages that do not meet this standard will NOT meet the policies of returning the product, thus we cannot accept/finalize the return process.
Shipping, handling, and transaction fees during the return process are non-refundable. Customers who wish to return their products would be responsible for all transaction fees to return products back to Legacy Racing.
Approved refunds after inspection of the returned product will be issued in 1-3 business days.
You may also like
Recently viewed
Quick Deliveries Are Our Thing.
We know what it's like waiting for your purchase to arrive. Our quick shipping times will help you get your part in time so you don't sit by the window with your thumbs twiddling.
We Thrive on Service.
We thrive on offering customers the most exceptional service the industry can offer. Feel free to contact us at any time and we will devote our 100% to make you satisfied.
We Price-Match!
Don't see a price you like? We'll beat any price. Contact us for price matching requests!
On The Clock.
Have a question or inquiry? We're always ready to help. Featuring our live chat support, our Contact Us form, as well as our social media, we're ready to assist you should you like some assistance.